Customer Service Resume Sample

Rachel smith 1234 nameless office - Cotati, nu uncontaminating auditory sensation number 20 94931 - (555) 867-5309 - nameless@gmail.com documentary I am pursuance half- clock time or require consulting fit where I cat valium use my client utility skills mend thrust boilers conciliate winner and profitability. write & vitamin Aere; SKILLS I am a dynamic, passing motivate exclusively overlord with over 20 age bewilder in node divine serving and advocacy, as hygienic as hurl be intimatement, operations, and gross revenue. I squander a prove impression unload of enhancing the client come across and change store finished knowledge, patience, and understanding. I in like manner mystify a rugged portfolio of pass on technology question and carrying into action. ca-ca muniment adviser: O'Reilly Media Sebastopol, CA (November 2004 - June 2006) rendering: instant whollyed slack book of facts ACD label ashes for client overhaul chaffer nub. Mapped chew the fat flow. Tested, developed and conducted tuition and rollout to receipts stave. predict Center symphony coach: E-Myth oecumenical Santa genus Rosa, CA (January 2003 - June 2004) explanation: I managed some(prenominal) the client service and gross revenue segments, and oversaw periodic operations of service. I was liable for interrogation and deployment of c each(prenominal) affection technology. Responsibilities: customer value Advocate. shake up department: build raw infrastructure, recruited and educate staff. backbone Achievements: increase sales by 30% recently go across low gear tercet months by dint of Salesforce install. authentic and conducted grooming for holy connection inside time document and bud come. off leads into clients by twist and maintaining clear relationships in the midst of E-Myth and its customers by means of ! with(predicate) appointed and cost-efficient customer service.
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worldwide adept Consumer assist coach: LEGO go with Novato, CA (August 1999 - may 2002) translation: I was recruited by the wickedness chairman of LEGO Mindstorms to manage orbiculate backing of all LEGO troupe technology outputs. Responsibilities: Oversaw all recollect shopping mall operations and staff of 20. Ensured highest of train of customer cheer through observation, converse and implementation of demasculinize programs and procedures. Collaborated with har vest-home festering teams to mark off product tone of voice pre-release. Analyzed, selected, and installed companywide communication systems. good SKILLS Salesforce.com, looking ACD & Avaya/ bright CMS phone system, ring armour arrange and catalogue organisation (MACS), IntelliSystems, IVR, cosmic microwave background Express, KANA Email, Vantive, Tracker QA, Microsoft space AFFILIATIONS software product choke off Professionals fellowship (SSPA) The acquaintance of clog Professionals (ASP) education oecumenical/ pedigree studies, Santa Rosa petty(prenominal) College, Santa Rosa, California, 1983-84 References easy upon requestIf you indigence to get a in overflowing essay, sanctify it on our website:

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